GLOBAL PAYMENTS KNOWLEDGEISO 20022 / SWIFT / SEPA / MT / MX
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SEPA

Request to Pay

Example Supplies Ltd asks Maya Chen to pay an invoice through a Request to Pay service. The request is delivered to Maya's bank; if she accepts, her bank sends a normal SEPA Instant credit transfer. A request is not a direct debit — Maya must agree. (SYNTHETIC / TRAINING ONLY)

PAYMENTS SIGNAL · REFERENCE CARD

Actors

  • Example Supplies Ltd (creditor)customer
  • Northstar Bank (creditor agent)bank
  • Request-to-Pay serviceinfrastructure
  • Bank Alfa (debtor agent)bank
  • Maya Chen (debtor)customer

Messages

  • pain.013
  • pain.014
  • pacs.008

The sequence

#StepRouteKind
1pain.013Example Supplies raises a payment requestExample Ltd → Northstarmessage
2Route reqNorthstar routes the request via the RtP serviceNorthstar → RtP servicemessage
3Deliver reqThe request is delivered to Maya's bankRtP service → Bank Alfamessage
4Accept?Maya accepts, defers, or declinesMaya Cheninternal
5pain.014Bank Alfa returns Maya's acceptanceBank Alfa → Northstarmessage
6pacs.008Bank Alfa sends a SEPA Instant transferBank Alfa → Northstarmessage
7SettlementThe transfer settles between the banksBank Alfa → Northstarsettlement
8CR creditorNorthstar credits Example SuppliesNorthstarposting

Exception rails

RailTriggerWhere the money ends upNext action
Declined: debtor says noMaya does not owe the amount, disputes it, or simply chooses not to pay this request.Untouched — Maya's account was never debited. · None. No pacs.008 was sent, so no settlement occurred.Maya ChenExample Supplies contacts Maya, corrects the request, or resends it with a new due date.
Part payment: a different amount by agreementMaya agrees she owes some but not all of the EUR 120.00 — for example a disputed line — and pays a lower agreed amount.EUR 80.00 moved by agreement; EUR 40.00 remains unpaid and outside this transfer. · The EUR 80.00 part payment settled; no settlement occurred for the balance.Maya ChenExample Supplies reconciles the EUR 80.00 and raises a new request for the remaining EUR 40.00 if still owed.

What this simplifies: A request is a message, not a pull; settlement is a normal SEPA Instant credit transfer. Real Request-to-Pay adds scheme-specific profiles, defer/expiry handling and status codes that were not re-verified here. UK Request to Pay and UPI-collect follow the same accept-then-push pattern. Amounts and message names are illustrative.

SYNTHETIC / TRAINING ONLY — a teaching model, not production configuration or advice.