GLOBAL PAYMENTS KNOWLEDGEISO 20022 / SWIFT / SEPA / MT / MX
09 / SEPA & INSTANT PAYMENTS13 MIN

Request to Pay

A request for payment, not a pull: pain.013 asks, pain.014 answers, and a normal credit transfer settles — the payer stays in control.

NOT STARTED

L0 Explain simply

An everyday analogy: Request to Pay is a polite knock, not a hand in your pocket. A direct debit lets a company pull money from your account on a standing permission; Request to Pay flips that around — the person owed money sends you a request, and you decide then and there to pay it, part-pay it, ask for more time, or say no. Nothing leaves your account until you choose. When Example Supplies Ltd is owed money by Maya Chen, it does not reach into her account; it sends her a request, and her Bank Alfa app shows it like a message awaiting her answer. (SYNTHETIC / TRAINING ONLY — every person and firm named here is fictional.) The request is only a message; if Maya agrees, an ordinary credit transfer does the actual paying — Request to Pay never moves money by itself.

L1 Core concepts

Request to Pay (RtP) is a messaging layer that sits on top of existing credit-transfer rails. In the European scheme, SEPA Request-to-Pay (SRTP), a creditor's payment service provider sends a payment-request — carried as a pain.013 message — through an RtP service to the debtor's PSP, which presents it to the payer. The payer responds — accept now, accept later, decline, or in some rulebooks part-pay — and that answer travels back as a pain.014. Crucially, the request and the response carry no money: if the payer accepts, settlement is a separate, ordinary payment, typically an SCT-Inst instant credit transfer the payer's bank pushes to the creditor. The same pattern appears elsewhere — the UK's Request to Pay and India's UPI-collect are parallels — because the idea is rail-agnostic: standardise the ask and the answer, and let a normal push payment settle it.

L2 Practitioner view

For practitioners the appeal of RtP is control and context without giving up finality. Because the payer pushes the payment, there is no mandate to police and no pull to unwind, so the collection-request model reduces the unauthorised-debit and indemnity-refund exposure that direct debits carry. The request can carry rich remittance data — an invoice reference, a due date, options to pay in full or in part — so reconciliation improves and 'was this the right amount?' is settled before money moves. The trade-offs are honest. Settlement finality cuts both ways: an instant credit transfer is hard to reverse, so consumer protection shifts from an automatic refund right toward dispute-with-the-creditor. Adoption depends on reach — both banks and the RtP service must support the scheme — and on the payer actually responding, since an unanswered request simply expires with nothing paid, which is calm but not collection.

L3 Technical details

Strictly speaking, Request to Pay is a family of scheme-specific rulebooks, not one protocol, and this topic teaches the shared pattern rather than any single rulebook's fields — the detail of the SEPA Request-to-Pay rulebook was not re-verified here. What is stable across implementations is the split of duties: the RtP messaging layer standardises the request and response — in SRTP, the ISO 20022 pain.013 and pain.014 messages — while settlement is delegated to a normal payment scheme, in the euro area an SCT-Inst credit transfer under the EPC rulebook. That separation is the design's point: the request layer can evolve — new statuses, richer data, new channels — without touching how money clears, and the same request could in principle be settled by a non-instant SCT where instant reach is missing. The open question for any deployment is liability wording: because settlement is a push the payer authorised, where a disputed or mistaken payment lands is set by the creditor relationship and local law, not by an automatic scheme refund.

Sources & standards2
  1. Scheme-specific rule2025 version 1.1 (EPC125-05)

    2025 SEPA Credit Transfer rulebookEuropean Payments Council

    Governs the SEPA Credit Transfer scheme: participant obligations, datasets, time cycles, and r-transaction rules for euro credit transfers. · Effective 2025-10-05 · Checked 2026-07-12

    Version 1.1 replaced version 1.0 at publication on 5 October 2025 and is stated to remain in effect up to 21 November 2027. It moves the date from which the unstructured address format is no longer permitted to 15 November 2026.

  2. Simplified educational illustration

    Payments Signal editorial teaching modelsPayments Signal

    This site's own simplified teaching models. · Checked 2026-07-12

    Used wherever diagrams, scenarios, figures, or example values are didactic constructions rather than sourced facts; every such use carries a simplifications disclosure. All people, companies, banks, and list entries in examples are fictional.

SEE THE PAYMENT MOVE

Request to Pay — swimlane diagramExample Supplies Ltd asks Maya Chen to pay an invoice through a Request to Pay service. The request is delivered to Maya's bank; if she accepts, her bank sends a normal SEPA Instant credit transfer. A request is not a direct debit — Maya must agree. (SYNTHETIC / TRAINING ONLY) The full step-by-step description follows this diagram as text.
MESSAGECLEARING OBLIGATIONSETTLEMENTPOSTING
Request to Pay. A request is a message, not a pull; settlement is a normal SEPA Instant credit transfer. Real Request-to-Pay adds scheme-specific profiles, defer/expiry handling and status codes that were not re-verified here. UK Request to Pay and UPI-collect follow the same accept-then-push pattern. Amounts and message names are illustrative. PLAY IT STEP BY STEP →
Read the steps as text
  1. 01Message
    Example Supplies raises a payment requestExample Supplies Ltd (creditor) → Northstar Bank (creditor agent) · pain.013

    Instead of pulling by direct debit, the creditor asks to be paid. It submits a pain.013 request for EUR 120.00 with an invoice reference and a due date through Northstar Bank, its bank.

  2. 02Message
    Northstar routes the request via the RtP serviceNorthstar Bank (creditor agent) → Request-to-Pay service · pain.013

    The Request-to-Pay service is a messaging layer, not a money mover. It carries the request from the creditor's side towards the debtor's bank; no funds move at this stage.

  3. 03Message
    The request is delivered to Maya's bankRequest-to-Pay service → Bank Alfa (debtor agent) · pain.013

    The service delivers the request to Bank Alfa, which presents it to Maya in her banking app — showing who is asking, how much, and by when.

  4. 04Processing
    Maya accepts, defers, or declinesMaya Chen (debtor)

    Control sits with the debtor. Maya can pay now, ask for more time, pay a different amount by agreement, or decline outright. On the happy path she accepts the request in full.

  5. 05Message
    Bank Alfa returns Maya's acceptanceBank Alfa (debtor agent) → Northstar Bank (creditor agent) · pain.014

    A pain.014 response travels back to tell Example Supplies that Maya accepted and payment is coming. The response answers the request; it is not itself the money.

  6. 06Message
    Bank Alfa sends a SEPA Instant transferBank Alfa (debtor agent) → Northstar Bank (creditor agent) · pacs.008

    Acceptance triggers an ordinary payment. Bank Alfa debits Maya and submits a SEPA Instant credit transfer (a pacs.008) to Northstar Bank — the request has become a normal push payment.

    • DR Maya Chen's current account at Bank AlfaEUR 120.00
  7. 07Settlement
    The transfer settles between the banksBank Alfa (debtor agent) → Northstar Bank (creditor agent)

    The instant transfer settles across the banks' settlement accounts in central bank money within seconds. Only now has the EUR 120.00 truly moved from Bank Alfa to Northstar Bank.

    • DR Bank Alfa settlement accountEUR 120.00
    • CR Northstar Bank settlement accountEUR 120.00
  8. 08Posting
    Northstar credits Example SuppliesNorthstar Bank (creditor agent)

    Northstar Bank credits the creditor and can reconcile the payment to the original invoice reference from the request. The cycle closes: request raised, accepted, paid, settled, and matched.

    • CR Example Supplies account at Northstar BankEUR 120.00
Sources for this topic2
  1. Scheme-specific rule2025 version 1.1 (EPC125-05)

    2025 SEPA Credit Transfer rulebookEuropean Payments Council

    Governs the SEPA Credit Transfer scheme: participant obligations, datasets, time cycles, and r-transaction rules for euro credit transfers. · Effective 2025-10-05 · Checked 2026-07-12

    Version 1.1 replaced version 1.0 at publication on 5 October 2025 and is stated to remain in effect up to 21 November 2027. It moves the date from which the unstructured address format is no longer permitted to 15 November 2026.

  2. Simplified educational illustration

    Payments Signal editorial teaching modelsPayments Signal

    This site's own simplified teaching models. · Checked 2026-07-12

    Used wherever diagrams, scenarios, figures, or example values are didactic constructions rather than sourced facts; every such use carries a simplifications disclosure. All people, companies, banks, and list entries in examples are fictional.

Deepest material on this page: L3 Technical details. Where a topic stops short of implementation depth, that is a deliberate coverage decision, not an oversight — see coverage.

COMMUNITY SIGNAL

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