Close match: Verification of Payee warns of a near name
Trigger: The VoP check returns CLOSE MATCH — the payee name the payer typed is close to, but not exactly, the name registered on the account.
What operations sees first: Before any money moves, the payer is shown the name on file and asked to judge whether it is really their payee.
WHERE IS THE MONEY?
Never left the payer's account — she paused before confirming.
DID SETTLEMENT HAPPEN?
No settlement occurred; the payment was never authorised.
WHO ACTS NEXT?
Riya (payer) Riya checks the exact registered name with the payee, then resubmits if it is correct.
PLAY THE EXCEPTION
Trigger: The VoP result is CLOSE MATCH — the name Riya typed is close to, but not exactly, the name registered on Arjun's account.
Riya sets up the payment
Riya (payer) → Bank Alfa (payer PSP)
Riya enters Arjun's name and IBAN and asks to send EUR 480.00 instantly. Nothing has moved yet — this is only the instruction being prepared for a check.
Step 1 of 5: Riya sets up the payment
- 05 · EXCEPTION PATHProcessingRiya stops to double-checkRiya (payer) → Bank Alfa (payer PSP)
- OUTCOME
- Funds
- Never left Riya's account — she paused before confirming.
- Settlement
- No settlement occurred; the payment was never authorised.
- Who acts next
- Riya (payer) — Riya checks the exact registered name with Arjun, then resubmits if it is correct.
Full step-by-step text (works without JavaScript)
- 05 · EXCEPTION PATHProcessingRiya stops to double-checkRiya (payer) → Bank Alfa (payer PSP)
Rather than proceed on a near match, Riya pauses to confirm the details with Arjun directly. The warning did its job — it gave the payer a reason to look again before any money moved.
- OUTCOME
- Funds
- Never left Riya's account — she paused before confirming.
- Settlement
- No settlement occurred; the payment was never authorised.
- Who acts next
- Riya (payer) — Riya checks the exact registered name with Arjun, then resubmits if it is correct.
THE TIMELINE
- 01Bank Alfa (payer PSP)Sends a Verification of Payee request to Nordbank to check the payee name against the IBAN.
- 02Nordbank (payee PSP)Compares the submitted name with the registered account name and returns CLOSE MATCH.
- 03Bank AlfaWarns the payer and, per the rules, shows the name registered on the account so the payer can judge the near match.
A close match is a warning that empowers the payer, not an automatic block.
- 04Riya (payer)Pauses to confirm the details with the payee directly before deciding whether to proceed.
Resolution: Mandatory in the euro area from 9 October 2025, VoP verifies the payee before authorisation. A close match shows the payer the registered name so they can look again before any money moves.
Sources for this scenario2
- Scheme-specific ruleversion 1.1 (EPC218-23)
Verification Of Payee scheme rulebook ↗ — European Payments Council · close match
The first rulebook version entered into force on 5 October 2025; version 1.1 was published in March 2026 to address issues found after deployment, and the EPC has announced a version 2.0 for later in 2026.
- Simplified educational illustration
Payments Signal editorial teaching models — Payments Signal
What this simplifies: Single-cycle teaching model; participant-specific handling and exact timings vary.
Used wherever diagrams, scenarios, figures, or example values are didactic constructions rather than sourced facts; every such use carries a simplifications disclosure. All people, companies, banks, and list entries in examples are fictional.